Digital business transformation, apparently
quite a self-explanatory term, is actually a little difficult to grasp for any
individual but not for a digital marketing company in Delhi, Noida, Gurgaon where the professionals are looking
forward to this kind of change. Not every digital element you add to your
business is revolutionary. Many people confuse it with digital business
optimization.
If
you think the two terms are synonymous, or worse, you have no clue what either
of these terms mean, you must read this article to keep yourself updated. If
you know what it means but need to find out how to go about the process, keep
reading. Here you will find everything you need to know.
What is Digital Transformation:-
It is about transforming or revolutionizing
your business by making it go all Digital. Times have changed. The internet era
has taken over business, marketing, sales, branding, customer relationships,
everything. Businesses that didn’t yet manage to go fully digital are losing
out.
Digital business transformation is the process of strategically implementing all
available digital solutions to gain maximum speed and efficiency in every
aspect of your business including the business model, processes, actions, and
conversions. If you do not go for optimizing the performance of all the sectors
of your business with the latest digital technologies, it does not count as
transformation, but as an optimization or an upgrade.
The Process depends on the following Factors:-
·
Technology innovation
·
Customer demand
·
Customer behaviour and action
·
External factors
Digital transformation is not limited to
replacing traditional methods of sales and marketing with digital technology.
It also includes studying the customer behaviour to gauge the next best move
for maximum profits. You transform your business when you use digital
transformation to experiment with various new ways to represent your business
and find a wider demographic to sell your products to.
Why do we need this Transformation?
But it is a
necessary change as the businesses that get digitally transformed have noticed
easier connection with their customers.
This ends up speeding up the pace of
revolutionising the business solutions and can claim greater profits in their domains.
This change also results in the growth of consumer’s loyalty towards the brand.
How to do it?
Keeping up with the digital revolution in
business is not easy. Even if all your employees are competent enough to grasp
the new technology and concepts, being able to synchronise the performance of
every sector to make the business run smoothly after such a huge change is
something that will not happen overnight. This is why we need a strategic
course of action to apply digital transformation business process to our
companies.
Here is a step by step guide to a strategic
course of action that will land your business on the other side of digital
transformation.
1] - Conceptualisation:-
Employees, owners, partners, sponsors,
everybody need to understand the emerging concepts they are concerned with.
Everybody needs an orientation specific to their area of work. Every sector
needs to know its position with respect to that of their competitors in the new
digital era. Once this preliminary understanding is done, the organisation can
move on to the technical analysis.
2] Analysis:-
This step involves the analysis of the
potential result of the old processes and its comparison with the potential
outcome of a transformed set of processes.
This will help the organisation decide
where to start and what to prioritise during the course of the transformation.
The key focus areas are revenue generation and consumer satisfaction.
3] Identification:-
After the key areas of focus have been
determined, the business needs to identify part of the business process
management (BPM) to begin with. Different things take precedence for different
types of business.
4] Comprehensive decisions:-
After identification is done, you need to
set up official meetings with the key stake holders, the operations and
management teams, and everybody important in order to come to a comprehensive
decision about the next steps to take in the new BPM strategy. After
considering the budget, time constraints, short term profit goals, and primary
campaign strategies, the final priority list is made.
5] Implementation:-
This stage of the entire digital business
transformation process involves the implementation of the final plans and
course of action. The action processes need to be revamped and relevant
technologies must be implemented in a more quick and efficient way.
6] Publicity:-
None of the changes you made holds any
value if the potential customers don’t see it. You need to demonstrate your
future goals and set a strong foothold in the new digital market. The feedback
should be digitally analysed to go on to the next step.
7] Resource management:-
While embarking on a radical transformation
in business, one must make sure the primary resources are sustainable. The
primary resources refer to the money, and the employees. Some digital
transformation business process ventures go wrong because people make a blunder
in their money and human resources decisions. They try to save cost and let go
of the old employees.
The right thing to do is not be a miser
when it comes to investments. First you need to stabilise the revenues and meet
your goal profit margin with the new system. Only after that you can tweak up
the processes to reduce the operating costs.
As far as employees and key business heads
are concerned, it is always good to roll the new systems into the old human
resources by training them for a digital upgrade. When you go for a new set of
BPM with a new set of employees, you are headed for a train wreck.
Now that you know that digital business
transformation isn’t just about rolling out new mobile applications, or
replacing employees with intuitive chatbots, it is time to start slowly and
steadily in the direction of a comprehensive business transformation.
How to Stay ahead with Digital Business Transformation
Reviewed by Pravesh Kumar Maurya
on
01:14
Rating:
No comments: