Creating awareness and fostering public
trust are two of the main goals of any Public Relations campaign. However, it takes years to build a good
public image. You can leave it to chance or take charge of your campaigns. In
the crypto industry, you have no room to leave your PR efforts to chance. Your
startup’s reputation means everything for your business; something that most
crypto businesses don’t understand.
The Current State:-
While there are dozens of successful
cryptocurrency startups in the industry, few of them have solid PR campaigns. Most
startups have often neglected marketing and communication in general. On
cryptocurrency related forums, threads about poor communication and customer
support by blockchain startups dominate discussions.
In early January, Chinese startup, TRON,
came into sharp media focus after a post on the Washington Post undermined its legitimacy. The post claimed
that TRON was just another scam coin with a whitepaper filled with big words. The
company responded to the criticism, but in an unexpected way.
TRON’s founder, Justin Sun, dismissed all
claims about the company’s plagiarism accusations. He instead blamed volunteer
translators, accusing them of doing a sham job. What followed was that the TRON
coin’ went down from 29 cents to 10 cents within one week. The coin has since
risen again to 32 cents at the time of writing, but
its reputation is still struggling.
What is PR to Crypto Startups?
Public relation is any strategic form of
communication aimed at enhancing mutually beneficial relationships between a
startup and its stakeholders. In the crypto industry, PR efforts include the
following:
- · An ICO writing a professionally written, original and fact-based Whitepaper
- · An ICO explaining clearly how they will use ICO funds to deliver the promised product
- · A startup launching a professionally designed website with professional content
- · Constant, helpful communication on all the major social media channels
- · A cryptocurrency startup broadly explaining the problem they solve and how they do it
- · Each startup should have a team of qualified members and all their qualification details published
- Public relation is a much broader industry, and any effort aimed at improving relations with the public can be considered as PR efforts. So, why is it important, how should it be done and by who?
Why is PR important to crypto Startups?
Create Project Awareness:-
This comes obvious. When you come up with a
project in the boardroom, you want to publicize it and attract attention. Good
communication skills and a well-executed PR campaign can attract the right
attention to your project. There are numerous ways to create awareness for your
project. We shall highlight some of them below.
Companies like aBitGreedy offers great
advice about PR particularly for startups with plans to hold and ICO. You can
learn how to create smart, measurable, realistic but timed strategies for your
oncoming ICO on the site.
Improve Relations with Stakeholders:-
Stakeholders in any tech startup want to work with confident founders. From investors to advisors,
employees to the government, they all want to be convinced that you are running
your crypto startup in the right way. Increasingly, government authorities are
paying a lot of attention to crypto startups. They want to ensure you are not
out there to scam people. Your employees want to be appreciated, and investors are keen to watch how you are
running the company.
A good PR campaign focused on all
stakeholders can ensure everyone is satisfied with your work. However, if
employees, advisors, investors or government authorities mistrust your company,
it's very likely that it will fail.
Brand Building:-
Startups like Ethereum, Coinbase, and
Binance have one thing in common: they have a solid brand. Everyone in the
cryptocurrency industry knows these companies. But they all started from
scratch. Ethereum had to hold an ICO to raise funds, and Binance keeps constant
communication at all times.
The key to building a brand in the industry
is to communicate effectively to the right people and at the right time. Make
all important details about your startup public, and constantly communicate
even when you don’t feel like it’s necessary.
Crisis Management:-
Almost every cryptocurrency startup has had
a crisis. Whether it is a hacking attack, claims of poor customer support or
general bad press, most startups in the industry have had to handle a crisis.
However, how you handle unwanted publicity is what matters the most. A few
companies have overcome unwanted publicity in the past, mainly because they
handled communication in the right way.
Tips for Conducting a Successful PR Campaign:-
Start with Prerequisites:-
PR is a campaign, and like every campaign should
be conducted step by step. Most startups rush to buy ads on top cryptocurrency websites.
ICOs buy top Google ad spots, while some even pull out ads in newspapers.
However, most of the time the startups ignore an important phase of their PR
campaign: the pre-PR phase. Before conducting any PR campaign:
- · Come up with a campaign strategy
- · Create goals and objectives for your campaign
- · Ensure your website is properly set up and running
- · Edit al important information about your website
- · Set up all your social media channels
Hire Professionals:-
Most crypto startups are founded by
developers and software engineers. Their team of advisors consists of industry
leaders, but hardly anyone qualified to run a PR campaign. If you want to run a
successful PR campaign, let professionals take control. Hire the best PR
experts in the industry and work with them at every step of your campaign.
Evaluate your Campaign:-
After reaching out to the media, creating
awareness on social media and achieving some of your goals, evaluate the whole
campaign. PR campaigns can be expensive, and you want to ensure that you at least
achieved the most important goals for your campaign. Analyze your achievements
and the weaknesses of your campaign. Improve on them in your subsequent PR
campaigns.
Conclusion:-
PR
is a continuous process. It never ends as long as you want your company to
succeed. Fortunately, you can take control of your PR efforts and ensure that
you are doing everything possible to build a brand. Start by taking care of all
your employees. Communicate with stakeholders and keep in touch to ensure that
questions are answered, and any
clarification is communicated to the right people effectively.
PR for the Crypto Industry- Why is it Important?
Reviewed by Pravesh Kumar Maurya
on
03:22
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